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Privacy Policy

Overview

This Privacy Notice describes

•    the personal information we collect and how we use that information;
•    when we might disclose your personal information; and
•    how we keep and protect your personal information.

It applies to this Site and to any Services where this Privacy Notice is referenced.

By using our Services and/or registering for an account, you are accepting the terms of this Privacy Notice and our Terms of use

POSTIFY is your responsible party, and is responsible for the collection, use, disclosure, retention and protection of your personal information under our organizational privacy standards and applicable national laws. Your responsible party may transfer data to servers in the European Union, United States and our data centres in other parts of the world.

What is Personal information?

“Personal information” is information that can be associated with a specific person (including a natural or juristic person) that could be used to identify that specific person, either from the data directly or from that data combined with other information that we have, or are likely to have, access to. Personal information doesn’t include anonymous or aggregated information that can no longer be used to identify a specific person.

Public Information?

Public information is any information, including personal information, you share with a public audience, including personal information you publish on our site. Public information is available to anyone on or off our Services and can be seen or accessed through online search engines, APIs, and offline media, such as on TV.

Changes to this Privacy Notice

We can change this Privacy Notice at any time by posting the updated terms to the Site. The updated terms automatically take effect 30 days after they are posted.

Failure to Provide Personal Information?

If we ask you to provide personal information to us, then you generally do so voluntarily.  But if you don’t provide the information when requested, we may not be able to provide you with a service (for example, to respond to an enquiry you might have regarding our Services).

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

 

Then contact your credit card company, it may take some time before your refund is officially posted.

 

Next contact your bank. There is often some processing time before a refund is posted.

 

 

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping Returns

To return your product, you should mail your product to: {physical address}.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need Help?

Contact us at {email} for questions related to refunds and returns.